SITE TAKES DELIVERY OF BUILT-UP SLURRYPRO BY 2PM THE NEXT DAY
CASE DETAILS
Date: May 2016
Atlantic Representative: Nathan Rowles Company: Harleyford Aggregates Ltd
Clients Name: Rob Vallance
Address: Harefield Gravel Pit, Moorhall Road, Harefield, Uxbridge, Middlesex, UB9 6PD
Tel: 01895 833297
BACKGROUND
Harleyford Aggregates recently contacted Atlantic Pumps regarding an old Linatex Mark 2 pump that had stopped working. It’s often difficult to get hold of replacement Linatex pumps and spares and lead times of up to two weeks have been previously known.
While Atlantic Pumps stock a wide range of wear parts suitable for Linatex pumps, given the condition of the pump, it was decided that a replacement pump would be needed and quickly if downtime was to be avoided.
SOLUTION
Atlantic Pumps were able to provide immediate assistance, working quickly to ascertain that the client would be best served by a built up SlurryPro 4x3 CAH – a pump that could be supplied from their large warehouse. The SlurryPro 4x3 CAH is an industry-proven horizontal, centrifugal slurry pump and is designed for highly abrasive applications.
The Uxbridge site took delivery of the built-up pump by 2pm the next day and had it installed and operational later that afternoon.
CONCLUSION
The sites Quarry Manager was very pleased with the built up SlurryPro 4x3 CAH. ‘Thanks for your help, the pump is in and working and I must say the service was excellent. We couldn’t have got the plant up and running again so quickly with anyone else.’
The client experienced no hassle placing the order thanks to Atlantic’s knowledgeable staff and there was no admin wait either. Commenting on the companies’ efficiency, Sales Coordinator Nathan Rowles said ‘We understand downtime is very expensive for our customers. We provide fast quotes, build times and rapid delivery’.
To date, the built up SlurryPro 4x3 CAH continues to perform to the high level of service expected.
“Thanks for your help, the pump is in and working and I must say the service was excellent. We couldn’t have got the plant up and running again so quickly with anyone else”. - Quarry Manager, Harleyford Aggregates Ltd
CONTACT ATLANTIC PUMPS
Tel: 0800 118 2500
Email: hello@atlantic-pumps.com
Website: www.atlanticpumps.co.uk
